Customer Service Representative

Houston, TX 77001

Employment Type: Temporary Industry: Customer Service Job Number: 00008ZMX Pay Rate: 14.00
Automation Personnel Services, North Houston office has an immediate opening for a Customer Service Rep. This is a full time temp to hire position in the Jersey Village Area.

Shift: Monday - Friday 8:00 AM 5:00 PM
Pay Rate: $14.00 - $15.00 per hour

2+ years in related field / position - Strong support to technical products
Highly organized and have great customer services skills
Experience with Microsoft Office 365 suite (Excel, Word, Outlook) as well as CRM Software (ACT) and QuickBooks!

Enter orders for all Sales Representatives, process all returns and exchanges for each Sales Rep
Communicate with the RMA department about customer returns / exchanges frequently
Communicate with the Accounting department about possible customer payment issues or refunds
Update customer information in the ACT! Database
Answer incoming customer emails/calls regarding billing issues, product problems, service questions and general client concerns
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Manage large amounts of incoming emails and calls

Quarterly Profit Based Incentives
Paid Federal Holidays
Paid Time Off
1 week of vacation after 1 year of employment, 2 weeks of vacation after 3 years
Major Medical, 60/40% basis

Come into our office TODAY for an IMMEDIATE interview. Our office conducts interviews between 8:00 Am and 3:00 PM Monday through Friday. Please be sure to bring proper identification in order to complete the I-9 / E-Verify process.
You can complete the online portion of our application at, be sure to select North Houston.

We are located at:
2129 FM 2920, SUITE 200
Office Phone: 832-585-5906

Equal Opportunity Employer
We are an Equal Opportunity Employer and follow all Federal and State employment laws. See Engineering and Technical Positions at
Apply Online

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