B2B RA Agent
Automation Personnel Services is looking for a hard-working B2B RA Agent for LG Electronics based in Huntsville, AL. In this role, you will primarily be responsible for communicating with commercial customers via phone, email, and text.
Pay Rate
$18.00 - $19.00 per hour (depending on experience)
Schedule and Hours
Monday through Friday, 8:00 am to 5:00 pm.
B2B RA Agent Duties and Responsibilities
• Answer incoming customer phone calls.
• Email and call customers to resolve issues.
• Receive and process incoming exchange requests.
• Provide accurate and timely follow through on all customer inquiries or correspondence requiring research.
• Efficiently and accurately enter and maintain all customer account data and activity in appropriate systems.
• Maintain schedule adherence for shift start, breaks, and lunches.
B2B RA Agent Qualifications and Requirements
• Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook)
• Excellent communication and listening skills.
• Must possess good decision-making skills, be very organized and detail oriented.
• Call center experience technical support experience required.
• Ability to multi-task.
Job Type
Full time, long term temporary
Benefits
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Service Bonus Pay
• Holiday Pay
Interested in this job?
Click Apply Now, email your resume to john.powell@apstemps.com, or call us at 256.583.6823 to learn more.
Or apply through our office inside LG at:
201 James Record Road
Huntsville, AL 35824
256.774.4108
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.
Our goal is finding you the right job!
Equal Opportunity Employer
APSHuntsville