Birmingham, AL 35201
The Benefits Specialist will communicate and educate our staff and associates about our benefit plans. This position is responsible for providing outstanding customer service to staff and associates in multiple locations & worksites. The Specialist will be responsible for the effective administration of all benefit programs ensuring, with support from the HR Director, appropriate processes and procedures in accordance with policies and applicable laws and regulations are followed. Responsibilities include but are not limited to the following:
Provide new employees with an explanation of benefits and instruct them on enrollment and fulfillment procedures.
Develop communication tools to enhance an understanding of the company's benefits package.
Design and distribute materials for benefits orientations and open enrollment.
Provide training and support to associates and staff employees.
Administer COBRA, LOAs, FMLA usage and other issues as required by our in-house regulations and legal requirements
Assist employee with enrolling in medical, dental and vision and other benefit/insurance plans.
Resolve employee issues with insurance providers and other benefits administrators.
Facilitate and/or file claims on behalf of staff employees that are not filed directly by the provider.
Consult with employees about eligibility and other issues.
Review weekly payroll deductions and perform routine audits.
Process enrollments quickly and accurately.
Evaluate and revise internal processes to reduce costs and increase efficiency.
Document and maintain administrative procedures for assigned benefits processes.
Ensure compliance with applicable government regulations.
Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
Track and record Associates who are eligible for coverage under the Affordable Care Act.
Prepare new enrollment packets monthly and distribute to newly eligible Associates.
Maintain ACA files to document offers and Ensure timeliness and accuracy of required reporting.
Perform other tasks as assigned by Automation.
Required Qualifications and Experience:
Bachelor s Degree in related field required
3+ Years of experience in benefits
Proven ability to maintain the highest levels of confidentiality
Computer proficiency and technical aptitude with the ability to use Microsoft products, including PPT, experience with HRIS and benefits databases. Must also have the ability to utilize word, excel and other computer programs as needed.
Project and team management/leadership skills and experience. Proven ability to work effectively in a team environment with associates.
The capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
Strong analytical skills and a thorough knowledge of plan designs. Knowledge of benefit contract language.
Excellent communication and organization skills.
Must be able to complete tasks on time, and to communicate with clients, candidates and employees articulately. Must demonstrate good problem-solving skills and to prioritize daily tasks. IND123I
Equal Opportunity Employer