BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Automation Personnel Services is looking for a Bilingual Customer Service Representative for a utility payment center based in Chattanooga, State. An ideal candidate will have 2 plus years of customer service experience related to processing payments for over the phone and in person customers.
Pay Rate
$20.00- $22.00 per hour
Schedule and Hours
7:45am-4:45pm Monday- Friday
Bilingual Customer Service Duties and Responsibilities
• Process telephone and in-person payments (Credit Card, Check, E-Check & Cash)
• Receive, sort, open and scan mailed in check payments
• Receive walk in customer Cash, Check and CC payments Apply payments to billing account
• Balance cash drawers and audit all daily deposits
• Scan and email customer correspondence as needed
• Account & Bill review/explanation (Charges, fees, etc.)
• Start/stop service requests as well as set up Payment Arrangements
• Website assistance (Recurring payments/Account Set-Up)
Bilingual Customer Service Qualifications and Requirements
• Fluent in English/Spanish is required
• Microsoft office proficiency
• Customer service and accounting experience is preferred
• High school Diploma or GED is required – some college a plus
• Background check and drug screen required
Job Type
Full-time, permanent temporary status
Benefits
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, vision, short-term disability and life insurance
• 5 paid Vacation Days after 1 year of continuous service (paid as a service bonus)
• 6 paid Holidays after 1500 continuous hours of service within a calendar year
Interested in this job?Click Apply Now, email your resume to apsChattanooga@apstemps.com, or call us at 423.892.5072 to learn more. You can also apply in person at our office located at Automation Personnel Services Chattanooga Branch
Shallowford Commons Complex
6116 Shallowford Rd
Chattanooga, TN 37421
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award from 2019-2024, and the ClearlyRated® Best of Staffing Client Award from 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
Our goal is finding you the right job!
Equal Opportunity Employer
APSChattanooga
