Customer Service/Product Specialist
Automation Personnel Services is looking for a skilled Customer Service/Product Specialist.
You will consistently deliver exceptional service to our clients with a focus on building and maintaining relationships across the consumer community. You will be responsible for maintaining a strong operational knowledge of our products and service. Coupled with delivering accurate answers to questions on products in a professional and concise manner, this role expands well beyond answering incoming calls. You must have technical expertise to be able to solve problems from beginning to end. Each product has different mechanisms that you will need to understand in detail.
Pay Rate
$20.00/hr.
Schedule and Hours
Monday through Friday, 8:00AM – 5:00PM
Customer Service/Product Specialist Duties and Responsibilities
Additional responsibilities include, but are not limited to reviewing order transactions, researching projects, assisting with inventory control and order fulfillment, and providing answers to email/phone inquiries. You will also review all existing product manuals and provide the Product Manager with recommendations on how they can be improved if necessary. You will be the parts and service expert and will be responsible for coordinating, ordering and managing the parts along with our Warehouse Staff. You must be able to manage multiple projects to completion and could adhere to firm deadlines and quick turnarounds.
Customer Service/Product Specialist Qualifications and Requirements
- Proven success as a customer service specialist.
- Experience in quality control in products and services, Previous experience with safes/locks a plus.
- Strong mechanical and technical skills.
- Must be a self-starter and an excellent problem solver.
- Ability to multi-task and meet tight deadlines.
- Ability to deal effectively with people while maintaining a professional and positive attitude.
- Excellent verbal and written communication skills
- Intermediate knowledge of Microsoft Word and Excel a plus.
- Ability to complete tasks with minimal Supervision
- 3 to 5 years of experience
- Have experience working in Sales Force CRM
Job Type
Full time
Benefits
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Vacation Pay
• Holiday Pay
Interested in this job?Click Apply Now, email your resume to apsAtlanta@apstemps.com, or call us at 770.732.8001 to learn more. You can also apply in person at our office located at: Automation Personnel Services Atlanta Branch
5015 Floyd Road SW Suite 630
Mableton, GA 30126
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2023, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2023. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
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Equal Opportunity Employer
APSAtlanta
