Customer Service Rep
Dalton, GA 30719 | Temporary
This position is responsible for responding to customer inquiries or requests of a general or complex nature. This person works with both internal and external customers; such as, buyers, sales, marketing, manufacturing, shipping and various other company departments and employees.
Process or answer requests and inquiries from customers, sales/marketing, manufacturing, shipping in regard to order entry, order status, shipping status, filling claims/complaints and other tasks as assigned.
Coordinate with other departments to make sure customer requests are accurately handled and details are entered into the AS400 in a timely manner.
Consignment inventory and min/max management of all locations.
Monitor locations to insure a timely and accurate replenishment of material to comply with agreement.
Follow-up on requests and inquiries from customers, sales/marketing, and management to insure all tasks are resolved or accomplished in a timely manner.
Monitor customer orders to insure they are processed and shipped on-time and complete.
Work with the shipping/warehouse department to insure timely and accurate preparation of shipping documents.
Perform all duties in accordance with safety rules and regulations of company policy.
Perform other duties as assigned.
Must demonstrate strong organizational, clerical and record-keeping skills
Self-starter with ability to multi-task
Strong oral and written communication skills
Computer proficiency (including data entry)
Strong attention to detail
Ability to work in a team-oriented environment
High School Diploma or GED required
Secondary education (2 yr Business degree) or Business School preferred
Must have 2-3 years of Customer Service experience in a manufacturing facility
Pay rate $16 per hour.
Please bring valid documentation for I-9 verification.
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Automation Personnel Services
2410 Cleveland Hwy Ste 102
Dalton, GA 30721
706-913-8000 for details
Great benefits to all temporary employees.
Vacation pay, holiday pay, medical, dental, vision, and 401K.
Bonus Opportunity We are also offering a $25 dollar referral bonus. Both employee and referral must stay on assignment for 30 days to receive a payout.
Equal Opportunity Employer