Customer Service Representative
Automation Personnel Services is looking for a Customer Service Representative for a company based in Canton, GA that produces industrial motor control products. In this role, you will primarily be responsible for performing an array of duties such as providing customer service in a call center environment, data entry, and other duties as assigned.
Pay Rate
$18.00 per hour
Schedule and Hours
Monday through Friday, 9:05am – 6:05pm
*This is not a remote position*
Customer Service Representative Duties and Responsibilities
- Provide customer service to customers via phone, online chats, and emails promptly in a friendly, professional manner.
- Customer communication via calls, chats, and emails.
- Sales order processing and approval.
- Handling drops shipments and back ordered items.
- Initiating return authorizations.
- Product knowledge and guiding customers to relevant information.
- Follow-up calls and second-level order approval.
Customer Service Representative Qualifications and Requirements
- High School Diploma or GED equivalent
- Previous customer services experience required in a call center type environment.
- Proficient with office equipment and computers.
- Efficiency in troubleshooting customer issues
- Drug-screening and background checks are required.
Job Type
Full Time, Temp to Hire
Benefits
- Weekly Pay
- 401(k) retirement plan
- Medical, dental, vision, short-term disability and life insurance
- 5 paid Vacation Days after 1 year of continuous service (paid as a service bonus)
- 6 paid Holidays after 1500 continuous hours of service within a calendar year
Apply Now!
Click Apply Now, or email your resume to apskennesaw@apstemps.com
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award from 2019-2024, and the ClearlyRated® Best of Staffing Client Award from 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
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Equal Opportunity Employer
APSKennesaw