Customer Service Representative
Automation Personnel Services is looking for a hard-working Customer Service Representative for a company based in Channelview, TX. In this role, you will primarily be responsible for working in both office and warehouse environments assisting in the management of dispatch, receiving incoming calls, creating a positive experience for customers and drivers, completing, and submitting daily status reports.
Pay Rate
Starting pay $18.00-$22.00 per hour [negotiable depending on experience]
Schedule and Hours
8:00 am – 5:00 pm Monday-Friday
Customer Service Representative Duties and Responsibilities
- Ensure all driver loads are covered and on time.
- Request and process all paperwork in preparation for billing.
- Proficient computer skills in Microsoft Applications
- Schedule, monitor and confirm all deliveries.
- Respond promptly to customer inquiries.
- CSRS are responsible for ensuring accurate data entry and resolving any issues that arise.
- Utilize computer management system to manage dispatch.
- Receive incoming calls, monitor, and document deliveries.
- Must have the ability to prioritize tasks, meet deadlines and maintain customer satisfaction.
Customer Service Representative Requirements and Qualifications
- Must have experience in scheduling and dispatching.
- Excellent communication, both written and verbal.
- Strong attention to detail.
- Excellent coordination and good physical condition
Job Type:
Full time temporary to hire.
Benefits
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Vacation Pay
• Holiday Pay
Interested in this job?Click Apply Now, email your resume to apsBaytown@apstemps.com, or call us at 832.572.3000 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Baytown Branch
4748 East Freeway
Baytown, TX 77521
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2023, and the ClearlyRated® Best of Staffing Client Award for eight straight years, 2016-2023. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
Our goal is finding you the right job!
Equal Opportunity Employer
APSBaytown