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Customer Services Representative

Canton, GA 30114

Employment Type: Contract Industry: Office - General Job Number: MB65721351 Pay Rate: $26.00 / hour

Job Description

Industrial Motor Control Specialist
Automation Personnel Services is looking for an Industrial Motor Control Specialist for a company based in Canton, GA that produces industrial control products. In this role, you will primarily be responsible for performing an array of duties such as assisting the sales team in achieving their goals, providing customer service, data entry, and other duties as assigned.

Pay Rate 
$26 per hour, based on experience.

Schedule and Hours
Monday through Friday, 9:05am – 6:05pm 
*This is not a remote position.*
 
Industrial Motor Control Specialist Duties and Responsibilities 
  • Customer communication via calls, chats, and emails.
  • Sales order processing and approval.
  • Handling drop shipments and back ordered items.
  • Basic technical support for various products including motor control, VFDs, PLCs, temperature control, panel meters, timing relays, and enclosures.
  • Initiating return authorizations.
  • Product knowledge and guiding customers to relevant information.
  • Follow-up calls and second-level order approval.
  • Technical proficiency in industrial control products.
  • Providing product recommendations and sizing guidance.
  • Full understanding of return authorization processes.
  • Strategic customer assistance.
  • Training assistance for customer service representatives.
  • Providing product training for customer service and production teams
Industrial Motor Control Specialist Qualifications and Requirements
  • High School Diploma or GED equivalent
  • Previous call center customer service experience required.
  • Previous experience with motor control, VFDs, PLCs, temperature control, panel meters, timing relays, and enclosures
  • Proficient with office equipment and computers.
  • Understanding electrical principles and formulas
  • Efficiency in troubleshooting customer issues
  • Drug-screening and background checks are required.
  • Required to complete a lifting assessment.
 
Job Type 
Temp to Hire

Benefits 
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Vacation Pay
• Holiday Pay

Interested in this job?
Click Apply Now, email your resume to apskennesaw@apstemps.com, or call us at 770.424.9964 to learn more. You can also apply in person at our office located at:

Automation Personnel Services Kennesaw Branch
725 Ernest Barrett Pkwy
Kennesaw, GA 30144

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Our goal is finding you the right job!

Equal Opportunity Employer
APSKennesaw
 
 

Additional Information

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About Canton, GA

Explore exciting job opportunities around Canton, Georgia, and take the next step in your career journey today! Nestled in the heart of Cherokee County, Canton offers a dynamic blend of a thriving economy, picturesque landscapes, and a tight-knit community. From the historic downtown area with its charming shops and restaurants to the nearby Etowah River Trail for outdoor enthusiasts, Canton has something for everyone. Enjoy the Canton Theatre, charming art galleries, and the vibrant local food scene while being close to Atlanta's professional sports teams and bustling cultural venues. Join us in Canton, GA, where career growth meets Southern charm!

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