HVAC Dispatch Customer Service Representative
Automation Personnel Services is looking for a hard-working HVAC Dispatch Customer Service Representative for a company based in Fredericksburg, VA. In this role, you will primarily be responsible for coordinating and managing the schedule of HVAC technicians, handling customer inquiries, and ensuring efficient service delivery.
Pay Rate
$17-$22/hr. DOE
Schedule and Hours
Monday through Friday, 8 00 am to 5 00 pm.
HVAC Dispatch Customer Service Representative Duties and Responsibilities
• Coordinate and dispatch HVAC technicians to customer locations based on urgency, location, and technician availability.
• Maintain accurate records of service calls, customer information, and technician schedules
• Ensure technicians have necessary information and resources to complete their tasks efficiently
• Optimize the routing of technicians to maximize productivity and minimize travel time
HVAC Dispatch Customer Service Representative Qualifications and Requirements
• Previous experience in a call center or dispatch role, preferably in the HVAC industry
• High school diploma or equivalent
• Strong communication, organizational, and multitasking skills
• Familiarity with HVAC terminology and operations is a plus
•Experience dealing with vendors, and customers
Job Type
Full time, temporary-perm
Benefits
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, and vision insurance
• Vacation Pay
• Holiday Pay
Interested in this job?Click Apply Now, email your resume to apsFredericksburg@apstemps.com, or call us at 540.548.9051 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Fredericksburg Branch
1340 Central Park Boulevard
Suite 104
Fredericksburg, VA 22401
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2023, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2023. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
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Equal Opportunity Employer
APSFredericksburg