Service Dispatcher

Huntsville, AL 35801 | Temporary

Job ID: 00008328 Industry: Other Pay Rate: 12.00
As a Service Dispatcher you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.

A Service Dispatcher will:
Prepare work order and distributes to field technicians.
Schedule service call and dispatches field technicians.
Keep record of service calls and work orders.
Update and maintain service management system with complete notes and current status.
Audit and close completed work orders

The ideal candidate will satisfy the following requirements and qualifications:
High School Diploma or General Education Degree
One year experience in scheduling/dispatching
Ability to multitask while staying organized
Strong verbal and written communications skills
Positive customer service skills
Flexible Schedule is a MUST
Must be able to work well under pressure and work a lot of Over Time
Saturdays and Sundays are required.


Equal Opportunity Employer


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