Warranty/ Claims Adminsitrator
Automation Personnel Services is looking Warranty/ Claims Administrator for a company based in Birmingham, AL. The ideal candidates will strive to provide excellent customer service to our clients and their guests while adhering to our core values: Integrity, Vigilance, & Helpfulness. Contributing to the company’s reputation for exceptional service and customer satisfaction.
Pay Rate
$23.00 per hour (Depending on Experience)
Schedule and Hours
Monday- Friday, 8 am-5 pm
Warranty/ Claims Administrator and Responsibilities
- Warranty Claims Processing: Efficiently receive and process warranty claims from customers.
- Data Entry: Input customer warranty claims accurately into company systems.
- Research & Investigation: Investigate sales history and production lots related to warranty claims to gather detailed information.
- Product Knowledge: Maintain a strong understanding of company products to effectively handle warranty-related inquiries.
- Policy Adherence: Follow company’s return and warranty policies and procedures with precision.
- Cross-department Communication: Collaborate with the quality control department to address and resolve warranty-related issues.
- Timely Response: Ensure all customer inquiries and email correspondence are answered in a prompt, professional, and organized manner.
- Reliability: Demonstrate consistent reliability and punctuality in managing claims
Warranty/ Claims Administrator Qualifications and Requirements
- Warranty/Insurance Claims: Prior experience handling warranty claims or insurance claims.
- Customer Support Experience: Proven experience in customer support or as a client service representative.
- Strong Communication Skills: Excellent phone contact handling skills with active listening and clear, effective communication.
- Time Management: Ability to prioritize, multi-task, and manage time effectively in a fast-paced environment.
- Problem Solving: Strong attention to detail and the ability to resolve issues efficiently and accurately.
- Software Proficiency: Ability to learn and navigate business software for claims processing and research.
Job Type
Full-time, Temp to Hire
Benefits
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, vision, short-term disability and life insurance
• 5 paid Vacation Days after 1 year of continuous service (paid as a service bonus)
• 6 paid Holidays after 1500 continuous hours of service within a calendar year
Interested in this job?Click Apply Now, email your resume to APSBirmingham@apstemps.com, or call us at 205.868.9448 to learn more. You can also apply in person at our office located at
Automation Personnel Services Birmingham Branch
362 Palisades Blvd
Birmingham, AL 35209
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award from 2019-2024, and the ClearlyRated® Best of Staffing Client Award from 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
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Equal Opportunity Employer
APSBirmingham
