Bilingual IT Customer Service Representative

Cartersville, GA 30121

Employment Type: Temporary Industry: Customer Service Job Number: 00008ZK9 Pay Rate: 12.50
Automation Personnel Services is seeking Bilingual IT Customer Service Representative for a company located in Cartersville, GA.

Pay Rate: $12.50per hour

Job Description: The Bilingual IT Customer Service Representative is responsible for creating an exceptional customer service experience by providing responsive, reliable, and resourceful customer-focused support through innovative problem-solving, network monitoring, organizational coordination and operational excellence.

General Duties:
Field inbound calls resolving technical VoIP and data connection issues.
Research and resolve customer focused technical issues in a timely manner.
Initiate, update, track and close trouble tickets.
Perform other duties as assigned.

Job Requirements:
Expected to adhere to a flexible schedule in order to ensure coverage on all shift.
Exceptional customer service skills.
Knowledge of PC configurations and related applications.
A+, Network+ certification are preferred.

Please bring valid documentation for I-9 verification
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Automation Personnel Services
120 Cornerstone Way Suite 5
Calhoun GA 30701
706-624-0500 CALL FOR DETAILS

Great benefits Including: Vacation Pay, Holiday Pay, Medical, Dental, Vision and 401K

Bonus Opportunity - We are also offering a $25-dollar referral bonus. Both employee and referral must stay on assignment for 30 days to receive payout.

APSCalhoun
Equal Opportunity Employee
We are an Equal Opportunity Employer and follow all Federal and State employment laws. See Engineering and Technical Positions at www.apstechnical.com
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