Call Center Customer Service Representatives
Palm Harbor, FL 34682
First Shift Business to Business inbound and/or outbound. Temp to Hire positions starting at $12.00 per hour. Our client is also offering a $200 sign on bonus after working the required probationary period.
These positions are in Palm Harbor, FL.
A. Calling suppliers and vendors of a company and navigating to identify a decision maker to talk with about changing the way their client is paying them. We need to explain the process and details, and then if they do not want to participate objection handling does apply. Information needs to be obtained and entered into Salesforce (a customer relationship management system CRM). Research, typing, copying and pasting, customer service, and working in multiple tabs in a web browser are all required.
B. Providing inbound support to suppliers and vendors who have signed up for this service and are having trouble in one way or another. Troubleshooting, probing, entering information into Salesforce (a customer relationship management system CRM), research, typing, copying and pasting, customer service and working in multiple tabs in a web browser are all required.
C. Lead generation and event promotion. This includes calling corporations, navigating for the decision maker, educating on new technologies and services, and identifying interest in continuing the conversation with a rep and/or registering for the event. Typing and gathering information are required.
Training hours are 9:00AM-3:30PM and last 2-3 weeks. Employees MUST attend every day of training to transfer to full-time.
Schedule is flexible once you are full time
The pay rate is $12.00 per hour
What we offer:
Direct Deposit or Pay Card options
Health, Dental, Short-Term Disability, and Term-Life insurance available immediately
To Apply: If you are interested in this position, we invite you to complete an application online at www.apstemps.com. Make sure you choose the Tampa branch and contact us after you have completed it on-line. If you do not have access to a computer, feel free to visit our office to complete the online application. We conduct interviews for all candidates Monday - Friday between the hours of 8:00 AM 5:00 PM. To prepare, please bring a current resume and proper documentation to complete the I-9/E-Verify process. Background and drug screen required.
Automation Personnel Services, Inc.
3904 W. Hillsborough Avenue; Suite G
Tampa, FL 33614
Equal Opportunity Employer