Customer Service Representatives

Chattanooga, TN 37401

Employment Type: Temporary Industry: Customer Service Job Number: 00008W3X Pay Rate: 13.00
Automation Personnel Services is seeking part-time Customer Service Representatives for a Utility Services Company located in Chattanooga, TN. Position is long term temp to hire.

Pay Rate: $13.00 per hour

1st shift: 7:30 am - 1:30 pm Monday - Friday
2nd shift: 10:30 am - 4:30 pm Monday - Friday

Must be able to:
Forward messages/voicemails
Use fax machine
Use phones
Bilingual English/Spanish is a plus

Document Billing System
Telephone payments (Credit card & E-Check)
In person payments (Credit Card, Check, E-Check & Cash)
Review, research billing system
Receive, sort, open and scan mailed in check payments
Receive walk in customer Cash, Check and CC payments Apply payments to billing account
Balance cash drawers
Prepare cash and check deposit bags for bank pick up for walked in payments
Scan and email customer correspondence as needed
Maintain security of confidential customer information
Account & Bill review/explanation (Charges, fees, etc.)
Start/stop service request
Set up Payment Arrangements
Website assistance (Recurring payments/Account Set-Up)
Pick-up read requests
Conservation advice
Scheduled outage notifications
Address/Phone number changes
E-Bill set up
High school Diploma or GED is required.

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Great benefits to all Automation Personnel Services' employees.
Vacation Pay, Holiday Pay, Medical, Dental, Vision and 401K

Equal Opportunity Employer
We are an Equal Opportunity Employer and follow all Federal and State employment laws. Engineering and Technical Positions at
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