Part-Time Customer Service Representative

Chattanooga, TN 37401

Employment Type: Temporary Industry: Other Job Number: 00008RDR Pay Rate: 13.00
Automation Personnel Services is seeking part-time Customer Service Representatives for a Utility Services Company located in Chattanooga, TN.

Pay Rate: $13.00 per hour

Requirements:
Must be able to:
Forward messages/voicemails
Use fax machine
Use phones
Email

Responsibilities:
Document Billing System
Telephone payments (Credit card & E-Check)
In person payments (Credit Card, Check, E-Check & Cash)
Review, research billing system
Receive, sort, open and scan mailed in check payments
Receive walk in customer Cash, Check and CC payments Apply payments to billing account
Balance cash drawers
Prepare cash and check deposit bags for bank pick up for walked in payments
Scan and email customer correspondence as needed
Maintain security of confidential customer information
Account & Bill review/explanation (Charges, fees, etc.)
Start/stop service request
Set up Payment Arrangements
Website assistance (Recurring payments/Account Set-Up)
Pick-up read requests
Conservation advice
Scheduled outage notifications
Address/Phone number changes
E-Bill set up


High school Diploma or GED is required.

Shifts:
1st 7: 30am-1: 30pm Monday - Friday
2nd 10: 30am- 4: 30pm Monday - Friday

Like us on Facebook (facebook.com/apschattanooga) and send us a message.

Great benefits to all Automation Personnel Services employees.
Vacation Pay, Holiday Pay, Medical, Dental, Vision and 401K

APSChattanooga
Equal Opportunity Employer
We are an Equal Opportunity Employer and follow all Federal and State employment laws. Engineering and Technical Positions at www.apstechnical.com
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