Repair Technician III - Systems
San Diego, CA 92102
Shift: Monday - Friday 6: 00 am - 3: 00 pm / 7: 00 am - 4: 00 pm
(Every other Friday off)
Pay rate: starting at $16 per hour
Company is willing to hire directly after 520 hrs, Pay rate will increase to $24/hr with all benefits (PTO, holiday pay, vacation pay and match 401k 4%).
Under limited supervision, performs diagnosis in order to repair, rework, replace or upgrade returned products in accordance with customer service policies and procedures. These products include PCs, rack mount servers, and other industrial computer products & accessories.
-Performs customer support activities for computer chassis, peripherals and commodities with respect to cabling, wiring, and electro-mechanical assemblies.
-Strives to meet standard warranty repair turn time of 10 business days.
-Ensures company wide processes and procedures are followed in accordance to ISO documentation
-Understand and utilize ERP system
-Mantains current Product work instructions and schematics and performs repair.
-Interacts with Technical Support/ Engineering to solve complex customer issues
-Creates ECRs and CARs on behalf of Technical Services
-Interacts directly to customer
-Creates failure analysis report as required
-AS degree in Electronics or Computer Science or military/professional equivalent experience.
-4+ years related system level repair experience.
-Minimum 5 years experience with computer rack mount servers, industrial PCs and peripherals.
-Understanding of remote management / out of band server maintenance.
-Strong familiarity with OS-Windows server, Windows OS, Linux distributions.
-Experience with MS Excel, MS Word, MS Outlook.
-Detail oriented & multitask.
-Strong organization skills
-Versatility, flexibility, and willingness to work with constantly priorities.
-Drug screen and Background check required.
**Please send your resume**
Automation Personnel Services
3663 Midway Drive, Suite A
San Diego, CA 92110
8: 00 am to 4: 00 P.M. Monday-Friday
Must bring valid documentation to fulfill the I-9.
Equal Opportunity Employer