Service Desk Technician

Dalton, GA 30719

Employment Type: Temporary Industry: Information Technology Job Number: 00008VT3 Pay Rate: 15.00
Automation Personnel Services is seeking a Service Desk Technician for a Turf Manufacturer located in Dalton, GA. This position is temp to hire.

Shift: 7:00 am-3:00 pm Monday through Friday, Overtime Saturdays

Pay Rate: Depends on Experience

Job Description:
Serve as the first point of contact within the organization for any IT related issues from our internal customers.
Perform troubleshooting with hands on testing, diagnostics and pertinent questions
Determine the best solution from the data gathered from the customer and personal observations, If necessary, escalate the issue to the appropriate internal or external resources
Walk customer through the problem solving process.
Maintain inventory of all IT assets.
Follow up promptly to any customer request.
Maintain inventory of all IT assets.
Pass on any customer feedback or suggestions to the internal Technology team
Frequently interact with all staff to build relationships and understand the various jobs performed in the facilities.

Requirements:
Tech savvy: working knowledge of computers (hardware and software), networking, databases and ERP systems
Ability to diagnose and resolve basic technical issues
Bachelor degree in IT, Computer Science or relevant field preferred
Customer oriented, patient, and pays attention to detail
Drug-screen and background check required

Please bring valid documentation for I-9 verification.
Like us on Facebook (facebook.com/apsdalton) and send us a message.

Automation Personnel Services
2410 Cleveland Hwy Ste 102
Dalton, GA 30721
706-913-8000 - Call or text for details!

Great benefits to all temporary employees.
Vacation Pay, Holiday Pay, Medical, Dental, Vision and 401K

Bonus Opportunity - We are also offering a $25 dollar referral bonus. Both employee and referral must stay on assignment for 30 days to receive a payout.

APSDalton
Equal Opportunity Employer
We are an Equal Opportunity Employer and follow all Federal and State employment laws. Engineering and Technical Positions at www.apstechnical.com
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